Visitor Frequently Asked Questions

Are visitors required to show proof of vaccination or a negative COVID-19 test?

In accordance with the most recent California Department of Public Health guidelines, as of September 17, 2022, visitors are no longer required to show proof of vaccination or a negative COVID-19 test before entering the hospital.

Am I still required to wear a mask?

Yes. All visitors are still required to wear masks inside the hospital for their safety and the safety of others. If you don’t have a mask, we will provide one for you. We appreciate your help in maintaining a safe environment.
The exceptions to this are:
  • Anyone who has trouble breathing or has been advised not to wear a mask
  • Anyone who is incapacitated or cannot remove a mask without assistance
  • Children under the age of 2

What are your visiting hours?

Visiting hours are 24/7. However, please remember that patients need their rest. It is best to limit the length of your visit so that your loved one does not become too tired. Some units, such as our Neonatal Intensive Care Unit, also request no visitors during the change of shift so that each patient’s healthcare team can focus on the transition of care and your loved one’s needs.  During the change of shift, visitors are welcome to wait comfortably in one of our lobby areas. Our Behavioral Health Unit has specified visiting hours in consideration of each patient’s well-being and care schedule. Our Behavioral Health Unit’s visiting hours can be found here: Behavioral Health Services | St Francis Medical Center, CA

If I would like to be vaccinated for COVID-19, where can I go?

Please check for a vaccine site near you.

Where can I get tested for COVID-19?

To find a COVID-19 test near you, please visit

How can I contact a loved one at the hospital?

To contact your loved one, please call the hospital operator at (310) 900-8900 and ask for the patient by name and room number, if you know it.