COVID-19 Patient and Visitor Information
Your Safety is Our Top Priority
Dear Patients, Families and our Community,
- We are taking all necessary measures and precautions to protect the safety of our patients and staff.
- We specialize in the care of patients with complex illnesses and have experience with managing and containing viruses.
- This is an evolving situation and we suggest you check out the latest updates on the CDC website as well as the website of your state health department.
- Our hospital has adopted and put in place California Crisis Care Continuum Guidelines that, together with our own hospital policies and operational plans, serve as a framework for emergency management planning during this COVID-19 pandemic.
- Our visitor policies have been updated to reflect national efforts to limit the spread of COVID-19 in the U.S. This policy may change at any time due to the evolving situation.
- Entry points may be limited to the Emergency Room and main entrances. Visitors who show any signs of illness, including mild symptoms, should not visit patients in the hospital or accompany patients to the Emergency Room.
- In our Labor and Delivery unit, patients may have two adult support persons with them. Following delivery, patients may have up to two visitors at a time, adults or children. We ask that children have an adult with them at all times.
Thank you for helping to support a safe and healing environment for our patients.
Novel Coronavirus (COVID-19) Preparations and Information
About Novel Coronavirus Disease 2019 (COVID-19)
Symptoms of COVID-19 include:
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
We have launched an online self-checker for the novel coronavirus in the form of a bot nicknamed Robby. Robby walks users through symptoms and then gives recommendations if medical care is needed. Robby is not intended to be used for diagnosis or treatment purposes. Click the blue “Start Self-Check Assessment” button to launch the self-checker:
Screening and Visitor Policies
We have implemented additional screening processes and have updated visitor policies to support physical distancing. Entry points may be limited to the ED and main entrances.
Groups at Higher Risk for Severe Illness
Older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. For most people, COVID-19 symptoms are mild and go away on their own. But if you have a weakened immune system, or have an underlying health condition, you have a higher risk of developing serious symptoms. It’s important you take additional precautions such as practicing social distancing, limiting outings to populated areas, and connecting with others by telephone or using technology, instead of in-person when possible.
What You Can Do to Stay Healthy
According to the CDC, the best way to prevent illness is to do the following:
- Wash your hands often with soap and water for at least 20 seconds. Alcohol hand sanitizers are also effective.
- At home, avoid close contact with people who are sick.
- Outside your home, put 6 feet of distance between yourself and people who don’t live in your household.
- Wear a mask over your nose and mouth in public settings and when around people who don’t live in your household.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick (except to get medical care). Keep sick children home from school.
- Cough or sneeze into a tissue or your elbow. If you use a tissue, wash your hands afterward.
- Clean and disinfect frequently touched objects and surfaces.
See additional guidance from the CDC or visit your local health department website.